Returns & Exchanges

At Starforge Systems, we stand behind our high-performance hardware and offer a 30-day return window to ensure your complete satisfaction. If your system or components do not meet your expectations, we are committed to making it right through a streamlined exchange or refund process.

Return Process

• 1.
  Initiate a Request

  Contact our technical support team through our help portal with your order number and a brief explanation for the return.

• 2.
  Verification & RMA

  Once your request is reviewed, we will issue a Return Merchandise Authorization (RMA) number and a prepaid shipping label for eligible domestic returns.

• 3.
  Secure Packaging

  Carefully pack your system in its original double-layered shipping box with all protective foam inserts to prevent damage during transit.

• 4.
  Inspection & Refund

  After our technicians verify the hardware integrity and serial numbers, your refund or exchange will be processed within 5-7 business days.